Public-facing onboarding docs. Replace placeholders with your production steps when ready.
1) Connect WhatsApp (Twilio)
Configure a Twilio WhatsApp number and point the webhook to your WismoLine endpoint.
2) Connect Shopify
Install the Shopify app (or provide API credentials) for read access to orders + fulfillments.
3) Connect Shiprocket + Freshdesk
Add tokens/keys. Verify ticket creation in Freshdesk and tracking enrichment from Shiprocket.
Keep MVP read-first on Shopify. Store only what you need for auditability (transcript + ticket reference). See Privacy.
